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Sep 02 2005

Consumer Protection

I hate Ubisoft.

One would think that after investing hours of time in playing a video game, one would actually be able to complete it. Well, if one is talking about Prince of Persia: Warrior Within, one would be fucking wrong.

Now, lest the dear reader think this is from lack of effort/talent/Actionreplay on my part, let me clarify: the game is uncompletable a significant fraction of the time due to a bug. Specifically, the entrance to the final boss battle does not work.

I was quite willing to overlook the other bugs in the game. Sure, reversing time occasionally didn't restore a fallen bridge back to its intact state, but hey, maybe Ubisoft is making a statement about reversibility and entropy. Sure, the prince would get stuck inside the ground from time to time, and would become a deaf-mute during some cut-scenes (no sound), but what's a game without little quirks?

But...not allowing one to finish the game at all? Isn't that something that people would test before shipping the product? It isn't like you can just reload an old saved game; the bug is attached to a profile. Reloading doesn't help. It's as if one wrong move in the game (e.g. saving before entering a portal) gives the player a virtual scarlet letter.

Fortunately, the manufacturer is sympathetic. "Start the game over. Don't do any one of 10 prohibited things." This is a fix? Have companies always been able to fuck people over with nonfunctional product, or is that just now?